You, the customer are our Number one priority and so, we, at Rdpmania provide a 24 Hours Money Back guarantee to those clients who ordered our service and are having any discrepancies with it. The reason for the above has to be mentioned and our qualified technicians would come up with the root of the problem and will provide you with a suitable solution. If, by any chance, there is some discrepancies regarding our product, we ensure a safe and reliable guarantee for the refund of your money, as bound by moral obligation. Transaction & Setup fees will NOT be refunded.
Refunds on grounds of the pretexts mentioned below will not be accepted:
- Ignorance about the proper usage of RDP
- Unsuitable network connection at the client’s end
- Other technical reasons at the client’s end that prevent him/her from using our product to its optimal efficiency.
- Issues concerning third party software. (If a 3rd party software or Bot is corrupted or is tampered refund will not be given for that reason, you should contact their support to get it solved.)
- Refund Policy does not apply RDP plans comes with 15 Days Plans.
- Invalid claim or silly reasons are NOT eligible for a refund.
- I am not getting download/upload speed. (The download/upload speeds depend on many factors which are not in our hands).
- I ordered by mistake
- I changed my mood, I don’t want RDP
- I don’t know how to use the VPS/RDP Server
- I didn’t want to purchase from Rdpmania.
- I ordered the wrong plan mistakenly. (Contact us and we will change the plan without any extra cost)
- Hacking/Bruteforcing/Spamming Tools are not allowed, hence I want a refund.
- I don’t have an Internet Connection to use your service. OR I have a very poor Internet connection for Remote Session.
- I was out of station/Vacation and was not able to use your server.
*Rdpmania strictly does not condone Hacking/ Brute-forcing/ Mass Mailing Tools. They are illegal and hence clients will not be able to use them, with the servers provided by us.
Setup Fee: 25% of the order values.
Transaction fee: Transaction fee depends upon the which payment gateway you have used for making payment.
- If you don’t agree to the above Rules/Restrictions, then please RDP order.